AI Services

Intelligent voice agents built for service businesses that run on phone calls.

Afila AI answers every call in under three seconds, qualifies customers, books jobs, and syncs the details back to your systems—24/7.

98%
Call Answer Rate
<3s
Average First Response
40%
Operational Cost Reduction
24/7
Always-On Availability

Purpose-built for teams that live on the phone.

Whether you dispatch crews, manage reservations, or operate a contact center, Afila adapts to the workflows that keep revenue flowing.

🔧

Plumbing & Field Service

Never miss another emergency. Afila AI qualifies jobs, books appointments, and dispatches urgent calls instantly.

Emergency escalation
Dynamic scheduling
Quote automation
Lopez Plumbing slashed response time by 90%
❄️

HVAC & Home Comfort

Route seasonal surges, provide real-time availability, and upsell maintenance plans without adding headcount.

Peak season load balancing
Availability sync
Membership upsells
🍽️

Restaurants & Hospitality

Handle reservations, waitlists, catering requests, and loyalty questions with consistent branded voice.

Reservation management
Order taking
VIP recognition
🏗️

Contractors & Construction

Qualify new projects, gather requirements, and schedule estimates while crews stay focused on the job site.

Lead qualification
Estimate scheduling
Project updates
🏥

Healthcare & Wellness

HIPAA-ready voice flows triage patient calls, manage follow-ups, and sync with your EMR.

Automated triage
Appointment reminders
Insurance verification
🏢

Enterprise Contact Centers

Spin up multilingual, brand-safe voice agents across programs with analytics and human handoff.

Multilingual coverage
Live agent transfer
Quality monitoring

Everything you need to transform the phones.

Human-Sounding Conversations

Neural voices trained on your brand guide customers through complex workflows, FAQs, and decision trees.

24/7 Coverage

Afila agents respond in under three seconds, so every call is answered, logged, and resolved—day or night.

Omnichannel Follow-up

Automatic SMS and email confirmations recap the call, provide next steps, and keep customers engaged.

Seamless Integrations

Connect calendars, CRMs, ticketing, billing, and telephony with secure, battle-tested integrations.

Enterprise-grade security, analytics, and human oversight.

Afila AI is deployed across healthcare, utilities, and national service brands. Every conversation is encrypted, logged, and reviewable with real-time dashboards.

  • SOC 2-ready infrastructure with region-based storage
  • Human escalation rules for critical calls and VIP customers
  • Live transcript view, sentiment alerts, and QA scoring
Marcos Lopez

Marcos Lopez

Lopez Plumbing

“Afila AI handles our entire call volume. Customers hear a warm, knowledgeable voice, jobs get created in ServiceTitan automatically, and our on-call techs only receive escalations that matter.”
90%
Faster Response
600+
Monthly Calls Automated

Launch in weeks, not quarters.

Our deployment specialists configure call flows, integrations, and QA processes alongside your team.

01

Capture Your Voice

Upload scripts, knowledge bases, and brand guidelines. Afila trains a custom voice agent that sounds like your team.

02

Connect Your Systems

Sync calendars, CRMs, and service tools. Configure triggers for escalations, dispatch, and follow-up.

03

Launch & Optimize

Forward your number or provision a new line. Monitor analytics, tweak flows, and expand to new lines of business.

Ready to transform your phone experience?

Join service businesses that never miss a customer call. Launch with Afila AI in less than two weeks.

No credit card required · Cancel anytime